Letters like this:
“Dear Valued Customer,
Beginning in August 2009, Ortho Clinical Diagnostics (OCD), Therakos, Inc. and Veridex, LLC will implement changes to our Customer Services to align with those of other Medical Devices & Diagnostics Companies of Johnson & Johnson. Our goal is to provide simpler, more coordinated processes for order management, billing, returns and inquiry resolution. To do this, Customer Services previously managed by OCD, Therakos and Veridex are transitioning to Johnson & Johnson Health Care Systems Inc. (JJHCS).”
This is what happens when a company gets too big.
Just tell me who I need to call to order crap.